Loudoun County Homepage PRCS Customer
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LOUDOUN COUNTY DEPARTMENT OF PARKS, RECREATION AND COMMUNITY SERVICES CUSTOMER SERVICE SURVEY

Valued Customer, We are asking for your input by completing this questionaire which in turn will allows us to determine your needs and goals in providing quality recreation and leisure services. Please answer the following questions. In most cases, you can check all selections that apply to you.

*Please check the activities that you or a family member have participated in during the last year.












*Please enter the name(s) of the PRCS facilities that you visit most. You may enter more than one facility. (max 1000 characters)
 
DailyWeeklyMonthlyYearly
 
How frequently do you use Loudoun County PRCS facilities?* 

*What days of the week do you primarily visit us?






*What time of day do you primarily visit us?


Please rate the following on a scale of 1-5, (1=poor and 5=excellent)

 
Excellent (5)Good (4)Average (3)Fair (2)Poor (1)
 
Cleanliness of facilities 
Safety of facilities* 
Attractiveness of facilities* 
Availability of facilities* 
Availability of athletic fields and other rental facilities* 
Access to facilities* 
Affordability of fees* 
Program registration process* 
Ease of use of the PRCS web site* 

*PRCS Staff is courteous and friendly.

*Front counter staff answers questions accurately.

*Program staff are well trained and knowledgeable.

*On your last phone call to a PRCS facility, how long were you on hold?

*How do you receive information on PRCS programs and activities?








Please describe:

What other programs would you like to see offered? (max 1000 characters)

What types of facilities would you like to have in Loudoun County? (max 1000 characters)

Comments and Suggestions? (max 1000 characters)